At Shine Communities, we are excited to introduce our new registration category: High Intensity Supports, an important expansion of our scope of practice to deliver specialist care within the community. High Intensity Supports are defined under the NDIS as supports for participants who rely on High Intensity Daily Personal Activities, including complex tasks such as enteral feeding and management, ventilator support, urinary catheter management, tracheostomy care, sub-cutaneous injections, dysphagia management, complex bowel or wound care. NDIS Quality and Safeguards Commission+2NDIS Quality and Safeguards Commission+2.
Our highly skilled, clinical-capable team, including nursing staff and allied health professionals, works in conjunction with other medical specialists to ensure that care is delivered safely, skilfully, and with the participant’s goals at the centre.
We are committed to supporting complex needs outside a hospital environment, bringing the clinical and physical support back into community living, with dignity, choice and independence in mind. At Shine, every High Intensity Support service is planned, well-organised and delivered by trained staff, with an emphasis on robust risk mitigation, detailed support planning and strict adherence to clinical governance. We ensure that our systems, policies and workforce are aligned with the NDIS Practice Standards and the High Intensity Support Skills Descriptors, providing you with reassurance that safety, quality and responsiveness are always prioritised. and strict adherence to clinical governance. We ensure that our systems, policies and workforce are aligned with the NDIS Practice Standards and the High Intensity Support Skills Descriptors, providing you with reassurance that safety, quality and responsiveness are always prioritised.
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Learn how Shine’s clinical team delivers safe, high-intensity supports across our growing service network — providing complex, nurse-led care and community-based support for participants with higher medical needs
High Intensity Supports – Community-Based Care
Our community-based high-intensity supports extend Shine’s clinical expertise beyond the home, providing safe and skilled assistance in everyday community settings. Whether it’s attending appointments, participating in social activities, or maintaining community engagement, our nurse-led team ensures continuity of care and high clinical standards. We work collaboratively with participants and their healthcare providers to make community participation both safe and empowering.
High Intensity Supports – In-Home Care
At Shine Communities, our in-home high-intensity supports deliver complex clinical care in the comfort and safety of your own home. Led by qualified nurses and trained support workers, our team provides assistance with health management, personal care, and daily living tasks for participants with higher medical needs. Every plan is tailored to ensure safety, consistency, and independence while maintaining strong communication with allied health and medical professionals.
FAQs
High Intensity Supports are specialised services for participants with more complex health or clinical care needs. These include tasks such as tracheostomy care, enteral feeding, catheter management, complex wound care, and ventilator assistance. Shine Communities is a registered provider for this category, with qualified nursing and support staff trained to deliver these services safely in-home or in the community.
Intensity Daily Personal Activities or you require specialised health-related support, you may qualify. If you’re unsure, our team can help review your plan and liaise with your Support Coordinator or NDIS Planner to explore available options.
Shine Communities delivers High Intensity Supports in a range of environments — including your home, supported accommodation, or community settings such as workplaces, appointments, or social activities. Our goal is to ensure safe, consistent, and skilled support wherever you live, work, or participate in the community.